Refund policy

Return Policy

30-Day Satisfaction Guarantee: If your purchase from Ranchers Ridge doesn't meet your expectations, rest assured, you can return it within 30 days from the date of delivery. This generous period allows you to fully experience the benefits of our premium range.

No Return Charges: When it comes to returns, you won't have to worry about any fees. We offer a no-cost return process to ensure that your experience remains positive, even if you decide to send an item back.

Uncompromised Quality Promise: At Ranchers Ridge, quality is not just a word, it's a promise. If any product you receive is compromised, damaged, or doesn't match up to our high-quality standards, reach out immediately. We pledge to address your issues swiftly with a suitable replacement or refund as deemed appropriate.

Straightforward and Transparent: We've crafted our return process to be simple and direct, avoiding unnecessary complexity. We operate with total transparency and are committed to guiding you clearly and efficiently throughout the process.

Fair Exclusions: To ensure fairness and operational integrity, we must note that we cannot accept returns beyond the 30-day window. We also hold a no-tolerance stance towards fraudulent activities to protect all of our valued customers.

Your Experience is Our Priority: At Ranchers Ridge, your trust is deeply valued. For any uncertainties or questions regarding our return policy, please contact our devoted customer support team. Your contentment is central to our mission, and we strive to make certain that your journey with us is nothing short of outstanding.

Certainly! Here's the modified snippet to reflect the return window extension from December 12 to January 10:

Return Window Extension:

We understand that sometimes you may need a little extra time to return or exchange an item, especially during the holiday season.

Return Window Extension Details:

  • Applicable Dates: This return window extension applies to orders placed between December 12 and January 10.
  • Extended Return Window: During this period, the standard return window is extended to allow more time for returns or exchanges.
  • Deadline: All returns or exchanges must be initiated no later than January 10 to qualify for the extended return window.

How It Works:

  • Customers can select a date within the extended return window to initiate their return or exchange.
  • The extended return window provides an additional 35 days beyond the standard return period.
  • After January 10, returns or exchanges will be subject to our standard return policy.

Please note that the return window extension is applicable only to orders placed within the specified date range and is subject to change based on our discretion.

Contact Information:

Phone number: +1 (570) 660-0384


Business Address: 913 bellefonte ave, Lock Haven, PA Pennsylvania 17745, United States